SanDisk Global Customer care

North America

Retail Customer care

COUNTRY   PHONE HOURS
United States (English) Ask a Question 1-866-726-3475 (English) Pacific Standard Time
M-F | 8a.m. - 7p.m.
Extreme Memory (English) Ask a Question 1-866-270-5532 (English) Pacific Standard Time
M-F | 8a.m. - 7p.m.
United States (Spanish) Ask a Question 1-877-267-8975 (Spanish)
Pacific Standard Time
M-F | 11a.m. - 10p.m.
       

Commercial & Data Center Customer care

PRODUCT   PHONE HOURS
Hardware Ask a Question 1-866-744-2165 (English)
Pacific Standard Time
M-F | 8a.m - 7p.m
Software Ask a Question 1-800-578-6007 (English)
Pacific Standard Time
M-F | 8a.m - 7p.m
       

Closed These Days
Monday, February 15
President's Day

Monday, May 30
Memorial Day

Monday, September 5
Labor Day

Thursday, November 24
Thanksgiving Day

Please note that support for all MP3 players and SanDisk V-Mate, SanDisk Photo Album, Digital Photo Viewer is available via EMAIL ONLY. 
Please click here to submit your question. Our normal email processing time is 1-2 business days.

Asia Pacific

Customer care

COUNTRY   PHONE HOURS
Australia Ask a Question 1-800-262-504 New South Wales
M-F | 9a.m - 7:30p.m
China Ask a Question 400-670-6071
400-670-6711
Local Time
M-F | 9a.m - 6p.m
Saturday 9a.m - 6p.m
Hong Kong Ask a Question 800-963-959 (English)
800-967-481 (Cantonese)
Local Time
M-F | 9a.m - 6p.m
India Ask a Question 1800-102-2055
(English, Hindi)
Local Time
M-F | 9a.m - 7:30p.m
New Zeland Ask a Question    
Singapore Ask a Question 800-130-1859 Local Time
M-F | 9a.m - 6p.m
South Korea Ask a Question 00-308-13-1920 Local Time
M-F | 10a.m - 7p.m
Taiwan Ask a Question 00-8-01-147031 Local Time
M-F | 9a.m - 6p.m
Thailand Ask a Question    
       

Europe, Middle East & Africa

Retail Customer care

COUNTRY   PHONE HOURS
Dubai, United Arab Emirates (English) Ask a Question 800-017-8775 (English) Local Time
S-Thu | 11a.m - 7p.m
Dubai, United Arab Emirates (Arabic) Ask a Question 800-017-8775 (English) Local Time
S-Thu | 11:30a.m - 7:30p.m
France Ask a Question 800-907-929 Local Time
M-F | 9a.m - 6p.m
Germany Ask a Question 0800-183-0258 Local Time
M-F | 8a.m. - 7p.m.
Greece Ask a Question (30) 2111980054 Local Time
M-F | 9a.m. - 6p.m.
Israel Ask a Question (972) (0)3 7219616
(972) (0)3 7219617
Local Time
M-F | 9a.m. - 6:30p.m.
(local charges may apply)
Italy Ask a Question (39) 0245508473 Local Time
M-F | 9a.m. - 6p.m.
Netherlands Ask a Question (31) (0)20 808 18 48 Local Time
M-F | 9a.m. - 6p.m.
Portugal Ask a Question 0800-863-356 Local Time
M-F | 12p.m. - 9p.m.
Romania Ask a Question (40) 318107943 Local Time
M-F | 9a.m. - 6p.m.
Russia Ask a Question (7) 812-243-1692
8-800-100-63-39
Local Time
M-F | 9a.m. - 6p.m.
Saudi Arabia (Arabic) Ask a Question 800-814-0100 (Arabic)
Local Time
M-F | 10:30a.m - 6:3p.m
Saudi Arabia (English) Ask a Question 800-814-0100 (English)
Local Time
M-F | 10a.m - 7p.m
South Africa
(English)
Ask a Question 27105004709 (local) Local Time
M-F / 9a.m – 7p.m
South Africa
(English)
Ask a Question 0800991393 (Toll Free) Local Time
M-F / 9a.m – 7p.m
Spain Ask a Question (34) 911-436-460 Local Time
M-F | 9a.m. - 6p.m.
Sweden Ask a Question 46840309673 Local Time
M-F | 9a.m. - 6p.m.
Switzerland Ask a Question 41435000428 Local Time
M-F | 9a.m. - 6p.m.
Turkey Ask a Question (90) 2129880279
(Turkish) 
Local Time
M-F | 9:30a.m. - 5:30p.m.
Turkey Ask a Question (90) 2129880279
(English) 
Local Time
M-F | 9a.m. - 8p.m.
U.K. Ask a Question 0808-234-9816
(44) 203-3183-965
Local Time
M-F | 8a.m. - 7p.m.

Latin America

Retail Customer care

COUNTRY   PHONE HOURS
Argentina Ask a Question +54-115-031-4701 EST
M-F | 9a.m - 6p.m
(local charges may apply)
Brazil Ask a Question 800-891-4506
+55-113-957-0452
Local Time
M-F | 10a.m - 7p.m
Colombia Ask a Question    
Mexico Ask a Question +52-554-624-0134
+52-814-624-4296
+52-335-004-2291
Local Time
M-F | 8a.m - 5p.m
(local charges may apply)